Customer Reviews & Stories

Leave Us a Review

We want to hear about your experience at Scotty’s Automotive Services.

Click on a logo below to leave us a review on your favorite site. This takes just a few minutes and we appreciate you taking the time to do this.

Google Reviews Yelp Reviews

"I knew I needed rear brakes and we were planning on a long trip the following week. I called and Scottie's got my car in the very next day. After the brakes were fixed they reminded me that me car was also due for an oil change ( which I knew but had forgotten about). They took care of that as well and they alway give my car a free multi point safety check which is always appreciated. The following week we were off on our trip. I felt confident that my car was ready for the long drive.

I know I can trust Scottie's to keep my car properly serviced and safe, even when I forget all the little things that really do matter in keeping my car and family safe on the road.

Thanks big to everyone at Scottie's Automotive!
Bob Romyns"

— Google Review

"Hey fellow yelpers! I NEVER write reviews for no one. ( Even though read ya'll reviews regularly, thank you very much :)) But these guys at Scotty's truly deserve a 5 star review ( and probably a raise ) as they seriously outdo themselves.

First of all they are a sheer delight to deal with. Starting with the front desk receptionist Sarah and then foreman Jerry, and technician Chris, they are all very pleasant. As we say in Brooklyn "they good people". One can truly feel and see their genuine desire to help you in any way possible. Plus the whole atmosphere of the place is very "family-like". You can even bring your kids for unlimited supply of lollipops and endless cartoons if you like. It's all good.

As the car needed to be left in the shop for diagnostics and I had no other means of transportation they gave me a 40 min. FREE RIDE home and back!!!!!! Moreover, when the next day I refused to fix the car (because the cost of repairs exceeded the worth of the car) they still were very amiable without a shadow of disappointment or dissatisfaction with my decision. They absolutely supported my choice even though it took them a whole day of work to diagnose the problem.
All in all I wholeheartedly recommend Scotty's. They are honest, reliable and truly kind people. I'd give them more stars if I could. They deserve them.

PS. Several days later I received a postcard thanking me for choosing Scotty's services. There's only one thing I can say: "Thank YOU Scotty's! Thank YOU!!!""

— Yelp Review

"Upon friend recommendation, I called Scotty's who let me bring my car in the same day as a new customer. The car was checked over for the reported problem. Nothing was touched until they received approval from me when they promtly called to update me on the issue. From there, the issue on the car was fixed and got a full check up. I received another call in a very timely manner to update me on the rest of the car. I was treated with full respect and felt like part of their family as they explained the safey issues of my car.

Even though the car now is a goner, I am very happy to have their honesty and to have a new, caring repair shop to where I will be bringing my future cars."

Thank you so much to the Scotty's team!

— Googlep Review

"Scott and his crew are the best! I took our van in for some work and when they looked at it, they contacted me to let me know that what we were hearing was a part that had gone bad (installed by a different shop) and was probably still under warranty. Rather than just fixing someone else's work, they let me know so I could get it repaired while it was under warranty (read free). Thank you, thank you, thank you!"

— Google Review

"Scotty's has been servicing my vehicle for several years and I have never encountered an issue with the work or price. The staff is great and very accommodating when scheduling an appointment."

— Google Review

"Everything has been great every time we've gone here. They keep us informed as to what's happening each step of the way with our cars."

— Google Review

"Took my old work truck in for an oil change, Scotty found a rust hole in my frame, If this went un-noticed it could have been extremely dangerous. Thank you, Great job Scot."

— Google Review

"Recently had my car repaired and was completed the same day which was great. As Scot says they are not the cheapest but are the best."

— Google Review

"Scotty's is a great place to have your car or truck serviced or repaired. I had done some damage to my SUV and they did a great job in getting the parts I needed. Their work is exceptional and done quickly. Sarah worked well with my insurance agent and got me back on the road without a hitch."

— Google Review

"Scot Boyce provided quick service and quality repairs on my wife's Buick. The brakes failed on a Friday afternoon we limped into Scotty's disparate [sic] to get our car back in running condition again. Scott quickly diagnosed the problems, ordered the parts & promised the car would be ready the following Monday. Sure enough by 4:00 Monday he called to tell us the car was ready. His operation is extremely professional. I was pleasantly surprised to receive a followup call from Scott to make sure everything was working properly. How many businesses ever follow up with their customers? Scotty's will have my business in the future. His is the best auto repair service in Sussex County."

— Yelp Review

"Scotty Boyce is a great guy and runs a great facility. Helped me when I was stranded an in need. Wouldn't even accept a tip. Stayed late well beyond the hours of operation to make sure my problem was taken care of. Highly recommend him."

— Yelp Review

"Scott and his staff are A+ professionals. Highly recommended!"

— Google Review

"This is the place where you can relax and know the repair will be done right. Every step of the process is explained well and very detailed. I am glad to have a great place like Scotty's for all my automotive repair needs."

— Google Review

"On my way from NYC to the Poconos my "tire pressure low" dashboard light went on- yikes! I was driving alone and panic stricken and turned into the first place I saw, which was Scotty's. What a clean, professional setup and here's the best thing: they checked out all my tires (no problems there, thank God) and then refused to charge me! That's unbelievable to this city girl- they could have easily gouged me. Run don't walk to Scotty's for old school honesty..."

— Yelp Review

Accepted Payment Types

Get 6 months interest-free financing when you use the NAPA EasyPay credit card for any repair $199 or more!

CLICK TO LEARN MORE ABOUT NAPA EASY PAY